Komatsu Training Academy’s National
Business Manager is Janine Temple, who has more than 17 years’ experience in
training and management development roles at leading industry associations,
including the Australian Mines and Metals Association, the Civil Contractors
Federation, and the Housing Industry Association.
Komatsu Training Academy (KTA) is
headquartered at the Komatsu Technical Education Centre (KTEC) in Brisbane,
which over the past few years has become the company’s primary training centre
for operators and technicians in Australia, New Zealand and New Caledonia.
It is one of the region’s most
advanced technical training facilities for mining, earthmoving and utility
According to Janine, KTA was
specifically developed to assist Komatsu’s construction, quarry and mining
customers by delivering nationally recognised and customised training where
they need it.
This includes training online,
on-site at customers’ premises or at the company’s dedicated training
facilities in Brisbane and other centres.
“Our training course offerings
include a mix of fully accredited, nationally recognised courses and modules,
along with purpose-designed training developed to meet customers’ specific
needs,” said Janine.
“Through our team of specialist
industry-qualified trainers, we can deliver a broad range of customisable
training courses, including leadership and management training, operator
proficiency development, and specialised technical training and skills
In the field of operator and
technical training, Janine said a major focus of KTA’s courses will be moving
beyond basic competency training, and into more advanced proficiency
“All too often today, training is
merely focused on churning out numbers of trainees.
“In contrast, at KTA, we are
focusing on what our customers really need: up-skilling for increased production,
improved fuel efficiency, reduced wear and tear, lower operating costs, better preventive
maintenance, and greater safety,” she said.
“There is a major difference
between a key technician or operator who is merely competent, compared with one
who is truly proficient at their
job – and these differences can translate into significant benefits to a
company’s bottom line.
“This philosophy is very much in
line with Komatsu’s total machine management approach, harnessing our
information communications technology (ICT) and intelligent machine systems to
drive productivity and reliability improvements, and reduce operating costs.
“An important element of this is
having highly skilled operators and technicians who fully understand the
machines and the technology behind them, allowing them to take full advantage
of these developments,” said Janine.
While KTA will be able to deliver
its training and educational programs through its branches across Australia,
New Zealand and New Caledonia, as well as at customer worksites and facilities,
the hub of its operations will be its KTEC headquarters.
Located on more than 3 hectares of
land, KTEC has more than 2600 sq m of dedicated training facilities, including
seven classrooms, seven technical/electrical laboratories and a large machine
It also incorporates a number of
simulators, providing the ability for both novice and experienced operators to
safely learn on a range of machines, from construction and utility size up to
ultra-class mining equipment.
Courses available through KTA cover
a variety of mining, construction and utility machine types, including backhoe/loaders,
dozers, crushers, dump trucks, excavators (conventional and hybrid), graders
and wheel loaders, as well as general systems and technologies.
“KTEC was originally designed to
specifically increase the technical capability of our own service and support
people to the benefit of our customers,” said Janine.
“It has evolved to become an
important element of our total customer satisfaction experience by ensuring we
offer the best trained OEM support in the industry.
“As a result, we were increasingly
being asked to provide technical training for our customers’ own service
technicians, and over the past few years, this has become a growing business
for Komatsu Australia.
“This has now seen the KTEC
facility becoming part of Komatsu Training Academy, offering a full suite of
accredited and custom-developed educational programs across management,
technical and operational training.
“Our vision is to see KTEC recognised as a centre of
excellence in heavy equipment training throughout the Asia-Pacific, from which KTA delivers training to customers and
sites in the region.” she said.
“We believe our industry is on the cusp of major changes in how we
operate. Through the increasing speed of technological advancement, innovative
design and ‘SMART’ products it has never been more important to train people to
take maximum advantage and prepare for our industries future.” stated Colin
Shaw, GM People and Strategy.
Pictured: Janine Temple (Komatsu Training Academy's National Business Manager)