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Customer Support Agreement

Quality Parts and Service support that you can rely on

Contract Agreements

Getting the work done for less cost per tonne
 A Komatsu Customer Support Agreement allows you to outsource your maintenance requirements and receive the benefits of reduced operating costs and equipment reliability. Whether you own a single machine or manage a fleet, Komatsu offers customer support options to help your business maximise the life cycle of your valuable assets through cost effective maintenance management. 
Making the right choice
A well planned maintenance program can save you significant money over the life of your equipment by keeping it operational and extending its life.
When your equipment is maintained properly you:
  • Understand your maintenance costs upfront.
  • Better utilise your Staff to stay focused on your core business activities.
  • Have the ability to extend both machine and component life.

A Komatsu Customer Support Agreement also provides you with access to trained service technicians, state-of-the-art Component remanufacturing and a comprehensive range of advanced condition monitoring services.

Guaranteed maximum cost per hour of operation
Contract terms range from 12 months to the entire life of the machine (subject to a 5 year review). There are many comprehensive maintenance contracts to choose from, enabling you to select the maintenance contract that best suits your business requirements.
For more information on Komatsu Contract Agreements, please call 1300 566 287 to speak to your nearest Customer Support Representative.